Common Issues & Fixes
URL uses blocked scheme
URL uses blocked scheme
Problem: URL doesn’t use HTTPS
Fix: Change
Fix: Change
http:// to https://URL resolves to private IP
URL resolves to private IP
Problem: URL points to internal network
Fix: Use a public hosting provider or cloud storage
Fix: Use a public hosting provider or cloud storage
File exceeds maximum size
File exceeds maximum size
Problem: File > 7 MB
Fix: Compress or re-export as optimized PDF
Fix: Compress or re-export as optimized PDF
Unsupported file type
Unsupported file type
Problem: File extension not supported
Fix: Convert to PDF, DOCX, JPG, or PNG
Fix: Convert to PDF, DOCX, JPG, or PNG
Network timeout
Network timeout
Problem: Server fails to deliver file in 10 seconds
Fix: Use faster hosting or CDN
Fix: Use faster hosting or CDN